Shipping policy

1. Delivery will be deemed to occur when the Goods are made available for collection by Buyer from Ideal’s premises (Delivery).
   

2. Delivery will occur within a reasonable time after Ideal’s acceptance of an Order, subject to availability of the Goods. Delivery dates given by Ideal are estimates only and are subject to shipping variations and requirements. Delays in Delivery shall not entitle Buyer to cancellation or damages.
   

3. If Ideal agrees to arrange for the transportation of any Goods from Ideal’s premises on behalf of Buyer:

   1. The transportation of such Goods will be at Buyer’s expense;

   2. The Goods will be properly and suitably packed by Ideal and in such manner as to reach the intended destination in good condition under normal conditions of transport;

   3. Ideal will not be liable for, or responsible for, any damage that occurs after Delivery;

   4. Buyer must have an authorised representative available to accept Delivery and shall be responsible for any related storage or redelivery costs due to any failed attempt at Delivery; and

   5. Ideal shall not be liable for any delays, loss, or damage in transit.

1. Ideal may deliver in instalments, each forming a separate contract. Buyer shall pay for the Goods shipped whether such shipment is in whole or partial fulfilment of an Order.

Last updated: August 2025